The “www.NEW-CONCEPT.GR” website is an online commercial store selling products and services through the Internet (hereinafter referred to as “online store” or “website”) created and operated by the partnership under the corporate name “NEW CONCEPT” with registered office in Zakynthos, legally represented by Spyros Papageorgopoulos, Tax ID No 038897742, Tax Office of Zakynthos, contact email, online store phone number (+30) 2695024639, (+30) 2695063360.

The following terms and conditions apply to the use of the online store with the trademark NEW CONCEPT which is found online at www Any user entering or using the services of, or transacting with, the online store (hereinafter referred to as “visitor” and/or “user” or “customer” depending on whether such user is limited to only visiting the store or places orders and sells products and services) is deemed to agree and unconditionally accept the following terms set forth herein, without exception. If a user does not agree with these terms, he/she must, with his/her responsibility, refrain from visiting, using the website, as well as from any transaction or use of the online store services.



Terms of Use

The COMPANY reserves the right to freely amend or revise the terms and conditions for using, and transacting with, the online store, whenever it deems necessary, and undertakes to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in Greek.


Information provided & Products

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, as regards the identity of the COMPANY and the transactions provided through the online store. The company, in the context of good faith, shall not be held liable for, or bound by, electronic data entries made by mistake or inadvertently, based on common experience, and is entitled to correct them whenever it becomes aware of them.


Limitation of Liability

The COMPANY shall not be held liable or obliged, in the course of its trading from the online store, to compensate for any damage or loss arising from the cancellation of orders, non-execution or late execution, for any reason whatsoever. It does not guarantee the availability of products displayed on the online store but informs the customer concerned, based on the data kept, about the availability and undertakes, in the event of change in such information, to inform customers in time about the unavailability, in which case it shall no further be responsible. The online store provides the content (e.g. information, names, photos, illustrations), products and services that are available through the website on an “as is” basis. In no case shall the COMPANY be held liable, under civil or criminal law, for any loss (direct, special or consequential, which includes and is not limited to, separately and/or cumulatively, loss of profits, data, lost profits, damages, etc.) that may a visitor of the online store or a third party incur as a result of the operation or otherwise and/or the use of the website and/or the failure to provide services and/or products and/or information available from the same and/or any unauthorised third party interventions in products and/or services and/or information available through the same.


Intellectual property rights

All content of the online store, including trade names, trademarks, images, graphics, photos, drawings, texts, etc., are the intellectual property of the COMPANY and protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a licence to use for its own exclusive needs and for the operation of the online store. Copying, transferring or creating a derivative work based on that content or misleading the public about the actual provider of the online store shall be prohibited. The reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or on any medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and distinguishing features listed and describing the online store with the trademark NEW CONCEPT or the products or services of the COMPANY or third parties are assets of the COMPANY or third parties, respectively, and protected by the relevant laws on trademarks. Their use in the online store does not provide any licence to, or right to be used by, third parties.


Personal Data – Transactions Privacy

Users’ details (name, occupation, email address, home address, landline, mobile phone, etc.) and the details of the transactions of the online store’s users are considered confidential, as in the course of ordinary transactions in a physical store. Users when providing their data, as part of their transactions, and as hereinafter, will be informed by the COMPANY and consent to and accept the forthcoming processing of such personal data for the purpose of smooth and easy trading between the parties, as well as the transmission of such information to recipients that will be specifically identified and are the employees and agents of the company as part of the processing of the contract entered into. In addition, this is to notify of the right of access and the right to object under Articles 12 and 13 of Law 2472/1997. It is confirmed that only authorised employees have access to transaction information and only where necessary, e.g. for processing orders.

As to the remainder, the COMPANY undertakes not to disclose the details of the customers and their transactions, unless it has their written authorisation, or it has been imposed by a court judgment or a decision by another public authority. Personal data provided to the online store with the trademark NEW-CONCEPT.GR are used solely by the same or its affiliated companies, in order to support, promote and execute the transaction, to promote goods and inform customers.


User Responsibility

Users/customers agree and undertake to use the services, information and data of the online store as provided by law and based on the principles of good faith and trade practices.

Users/customers are obliged not to use the online store with the trademark NEW CONCEPT for:

  • posting, publishing, emailing or otherwise transmitting any content that is illegal for any reason, or causes unlawful breach and damage to the COMPANY or any third party or infringes the confidentiality or privacy of any person’s information.;
  • posting, publishing, emailing or transmitting in other ways any content that violates good morals, social values, minority, etc.;
  • posting, publishing, emailing or otherwise transmitting any content which users have no right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements);
  • posting, publishing, emailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind;
  • posting, publishing emailing or otherwise transmitting any material that contains software viruses or any other code, files, or programs designed for the interruption, damage, corruption, or the equipment of any software or computer hardware operation;
  • intentional or unintentional breach of applicable law or regulations;
  • harassment of third parties in any way whatsoever;
  • collecting or storing personal data about other users.


Links to this Website.

The links included in the online store lead to pages of the store or, in some cases, lead the user to go from the online store to websites of third party providers, companies, etc. Those linked websites are not under the control of the COMPANY and the COMPANY shall not be held liable for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. The COMPANY shall not be held liable for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides those links in its online store only to facilitate the use of the online store, their use is not mandatory for visitors/customers and the fact that they are included in the online store does not imply that the COMPANY approves or accepts their content.


Pricing Policy

The online store of the COMPANY reserves the right to change prices without prior notice to the customer.

 Dispute Resolution

We would like to inform you that in the event of any dispute arising out of our transaction, for the resolution of which you have sent us a relevant request but we have been unable to reach a mutual agreement, you may contact the Electronic Dispute Resolution (EDR) platform online at, which is directly connected to the competent independent authority “Hellenic Consumers’ Ombudsman” ( On that platform, you can submit a request for the resolution of the dispute, in which case our company can then be called upon by the competent authority at the email address

We would like to also remind you that our Company recognises, in the context of good faith, the advisory nature of the decisions of the authority to be involved and has not committed to the enforceability of those decisions. In any case of non-amicable resolution of the dispute through the EDR platform, the civil courts are competent.